At Abi Grace Services LLC, we respect your privacy and are committed to protecting the personal information of the individuals and families we serve. This Privacy Policy explains how we collect, use, protect, and share information in connection with our independent living support services.
1. Information We Collect
We may collect the following types of information:
Personal Information
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Name, address, phone number, and email
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Date of birth and emergency contact details
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Identification and eligibility documentation
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Health-related information necessary to provide services
Service Information
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Care plans and service preferences
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Communication records
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Appointment and scheduling details
Website Information (if applicable)
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Basic contact form submissions
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Cookies and basic website usage data
2. How We Use Your Information
We use collected information to:
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Provide and coordinate independent living support services
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Develop personalized service plans
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Communicate with clients and authorized representatives
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Maintain safety and quality of care
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Comply with legal and regulatory requirements
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Improve our services and operations
3. How We Protect Your Information
Abi Grace Services LLC takes appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. Access to personal information is limited to authorized personnel who require it to perform their duties.
4. Sharing of Information
We do not sell or rent personal information.
Information may be shared only when:
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Required for service coordination with authorized providers
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Requested by the client or their legal representative
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Required by law, regulation, or court order
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Necessary to protect the health and safety of clients or others
5. Client Rights
Clients have the right to:
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Request access to their personal information
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Request corrections to inaccurate information
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Withdraw consent where applicable
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Ask questions about how their information is used
To exercise these rights, please contact us using the information below.
6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, and maintain appropriate business records.
7. Third-Party Services
If we use third-party service providers (such as billing or secure data storage providers), they are required to maintain appropriate safeguards and confidentiality protections.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Abi Grace Services LLC
